Being part of the IHG family of Hotels and Resorts, the safety and well-being of our guests and community is paramount.

Due to the on-going COVID-19 pandemic, InterContinental Hayman Island Resort has been affected by the challenges facing tourism and hospitality around the country. As this situation changes frequently, there may be an unforeseen impact on some resort services due to reduced staffing affected by isolation requirements.  We ask for your patience during these times as we continue to operate and deliver the best possible resort experience for our guests.

Please contact our Front Office team via Instant Service immediately if you or your travelling partner:

  • Are a close contact and have received advice to isolate
  • Are feeling unwell or experiencing COVID-19 symptoms

Should you have any questions, please contact our Reservations team on +61 7 5501 9992 or hayman.reservations@ihg.com.

IHG Clean Promise

The resort remains committed to implementing additional health and safety measures in line with local jurisdiction and has adopted the IHG Way of Clean programme developed in conjunction with experts from Ecolab, a global leader in hygiene technologies and service.

These rigorous, new efforts are being led by IHG’s recently established Global Cleanliness Board. This group of IHG operations, health and safety, and guest experience colleagues are working with external specialists to understand best practices, define solutions and implement processes that address short term needs and are sustainable over the long-term.

If you would like any further information please reach out to our team directly by emailing hayman.reservations@ihg.com.